Two Practices' Path to Faster Billing

Printing and mailing claim attachments is a manual step that quietly adds days to the billing cycle. Two practices, an emergency medicine group billed through a revenue cycle management partner and an independent orthopaedic specialty practice, set out to change that by switching to Etactics' electronic claim attachment service in April 2026. Comparing the three months before go-live to the three months after, both practices billed claims meaningfully faster, and the emergency medicine group saw its net collection rate climb as well. This case study breaks down the methodology behind those numbers, attachment volume for each practice, and what the results suggest for practices considering the switch.

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Faster Billing

The emergency medicine group cut its average Days to Bill by 27%, while the orthopaedic practice reduced its already-fast billing time by 21.1%.

A Lift in Collections

Alongside the billing speed gain, the emergency medicine group's net collection rate rose by 1.9 percentage points in the three months after go-live.

Less Manual Work, Same Claim Quality

Eliminating the print-and-mail step sped up the billing cycle without adding steps for staff or requiring a tradeoff in accuracy.

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