Patient Engagement

Instead of trying to reinvent the wheel, you can look at what they’re doing as a reference when starting your channel. Here are 62 doctors on Youtube that deserve your subscription and why.

Creating a welcome letter requires a bit of effort upfront but has an ever-lasting experience on how new patients perceive you. Here are 5 examples of new patient welcome letters.

Giving the same patient experience across the board no longer works. As this industry changes, practices need to make sure they understand what different generations want in healthcare.

How can hospitals make an immediate, positive impact on how their patients feel while visiting? The most obvious answer is to start with where the majority of their visitors head towards - the waiting room. Here are examples of good, bad, and ugly hospital waiting rooms.

Here are the pros and cons of using social media in healthcare.

Can you provide any evidence about how great your practice is outside of what you and your brand ambassadors say? Here are 5 patient testimonial examples from different healthcare organizations and why they’re so great.