Revenue Cycle Solutions Built for Hospital Systems

Hospital revenue cycles are more complex than ever. From payer denials and staffing shortages to patient payment expectations and reimbursement pressure, Etactics helps hospital systems simplify operations, recover more revenue, and improve the financial experience for patients.

7,000+

Healthcare Organizations
Served

5M+

Claims Processed
Monthly

5M+

Statements Processed
Monthly

99%

Call-Answer Rate

100%

U.S.-Based
Support

Challenges Facing Today's Hospital Revenue Cycle

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Rising Claim Denials

Increasing payer requirements and complex billing rules make it harder to submit clean claims.

Even small errors can lead to costly denials, delayed reimbursements, and additional administrative work.
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Growing Patient Financial Responsibility

As patients take on more healthcare costs, hospitals must provide clear billing, convenient payment options, and flexible payment plans to improve collections and the overall patient financial experience.
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Limited Visibility Into Revenue Performance

Without timely, actionable data, it's difficult to identify underpayments, monitor payer performance, or uncover trends that impact cash flow and financial decision-making.
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Manual, Disconnected Workflows

Managing claims, denials, patient communications, and payments across multiple systems creates inefficiencies, increases staff workload, and slows the revenue cycle.

Solutions Built for Hospital Revenue Cycles

IntelliStatement®

IntelliStatement helps hospitals automate patient statement delivery using intelligent business rules, branded communications, and secure digital payment options.
  • Automate self-pay and balance-after-insurance statement campaigns.
  • Deliver branded print and digital statements with online payment options.
  • Improve patient collections through personalized reminders and flexible payment access.
  • Reduce manual billing tasks while accelerating patient payments.

AppealsPlus™

AppealsPlus automates denial identification, organizes appeal workflows, and gives revenue cycle teams the visibility they need to prioritize the claims with the greatest financial impact.

Instead of manually tracking denials across spreadsheets and emails, hospital staff can work from centralized queues with real-time reporting and automated appeal generation.
  • Automatically identify and prioritize denied or underpaid claims.
  • Streamline appeal workflows with intelligent routing and document automation.
  • Monitor denial trends and staff productivity through real-time dashboards.
  • Improve reimbursement speed while reducing administrative workload.

Customer Access Plus™

Customer Access Plus provides a secure, branded patient portal where patients can view statements, manage balances, review payment history, and pay online from any device.

By giving patients convenient self-service tools, hospitals can reduce billing confusion, improve the patient financial experience, and lessen the administrative burden on billing teams.
  • Centralize patient balances and payment history in one secure portal
  • Increase online payments with convenient, mobile-friendly billing access
  • Reduce inbound billing calls through patient self-service and secure messaging
  • Strengthen patient satisfaction with a seamless, branded digital experience

Exact

Exact helps hospitals improve the accuracy and visibility of outbound patient communications by validating addresses, correcting mailing errors, and tracking every document through the USPS mail stream.

Whether you're mailing patient statements, financial assistance notices, or other important billing documents, Exact helps ensure communications arrive quickly, accurately, and with greater confidence.
  • Reduce returned mail with automated USPS address validation and correction.
  • Track patient statements throughout the mailing process with Intelligent Mail Barcodes.
  • Improve billing efficiency through streamlined document approval workflows.
  • Lower mailing costs while increasing successful patient communications.

IntelliClaim®

IntelliClaim helps hospital revenue cycle teams improve claim accuracy before submission with advanced claim scrubbing, payer-specific edits, real-time eligibility verification, and streamlined workflows that reduce rework and reimbursement delays.

From registration through adjudication, IntelliClaim gives your team the tools and visibility needed to keep claims moving efficiently while reducing administrative burden.
  • Increase first-pass claim acceptance with intelligent claim scrubbing and payer-specific edits.
  • Verify patient eligibility and monitor claim status in real time to prevent avoidable delays.
  • Simplify claim management with in-portal editing, automated workflows, and centralized work queues.
  • Reduce denials, accelerate reimbursements, and improve overall revenue cycle performance.

Payment Hub

Payment Hub gives patients multiple ways to pay while helping revenue cycle teams increase collections, reduce administrative effort, and deliver a better financial experience.

With secure online payments, autopay, payment plans, and digital wallet functionality, hospitals can make it easier for patients to pay on time while maintaining PCI DSS compliance.
  • Increase patient collections with flexible payment options, including autopay and customized payment plans.
  • Improve the patient financial experience with secure, convenient online payment tools
  • Protect sensitive payment information with a fully PCI DSS-compliant payment platform
  • Reduce payment delays and manual follow-up by automating recurring payments

RevVitals™

Hospital leaders need timely, actionable insights to improve financial performance and reduce revenue risk.

RevVitals transforms real clearinghouse data into intuitive dashboards, helping your team monitor payer performance, identify reimbursement issues, and make data-driven decisions with confidence.
  • Monitor payer performance, claim acceptance rates, and reimbursement trends
  • Identify underpayments, denials, and revenue at risk before they impact cash flow
  • Gain real-time visibility into revenue cycle performance with interactive dashboards
  • Make informed financial decisions with trusted clearinghouse-based business intelligence

Frequently asked questions

Choosing the right revenue cycle technology is a big decision. Here are answers to some of the most common questions hospitals have about Etactics, our solutions, and how we can help simplify revenue cycle management.

What revenue cycle solutions does Etactics offer for hospitals?

Etactics provides solutions across the hospital revenue cycle, including claims processing, denial management, patient statements, digital billing, payment processing, and revenue cycle analytics.

How can Etactics help hospitals reduce claim denials?

IntelliClaim helps hospitals submit cleaner claims with automated claim scrubbing, payer-specific edits, eligibility verification, and claim status tools. When claims are denied or underpaid, AppealsPlus helps teams prioritize issues, streamline appeals, and track resolution.

Can Etactics integrate with our existing hospital systems?

Etactics solutions are designed to work within existing revenue cycle workflows and connect with the systems hospitals already rely on. Our team also provides enrollment, implementation, and ongoing support to help organizations get up and running.